Create templates for related task records

[Himanshu10]

I am trying to create incident tasks via incident templates which seems to be possible via this document

However it is not working for me, similar behavior was reported via this

Can anyone please suggest if this has worked for someone in the past? am i missing anything?

Attaching screenshots of what i have done so far.

#incident management @Incident 

[Community Alums]

Are you getting any error? what are the steps you are following?

[Himanshu10]

No errors.

I basically go to Incident > Create New > Set the company > Apply template > Select Incident template and save.

[Community Alums]

Hi, 

You don't need to do from Incident - Create New. What was the name of the new module that you've created?

Refresh the application navigator so that you can see the new module that you've created. Click on it, so that the template and the child template gets populated automatically.

[Community Alums]

Also, Please remember that the

Child templates are only applied if the parent template is applied from a module. Child templates are not applied by applying a template to a new form.

[Himanshu10]

i selected the module from app navigator, it opened the incident form in new mode, applied the template, still child incident task was not created.

I had to manually select the company again. 

Hope the steps are correct?