Create UI Action on Mobile to add comments

[Ashley]

Still trying to get my head around Mobile, I want to create a "UI Action" as a List button so a user could add a Comment to the currently selected record

Example:

Now I know if I click on the Incident to go into the record there is a menu option in there with Add - Work Notes\Customer Notes but it would be nice to provide as many options as possible in the list view..... seems pretty simple but all I can find online is information on how to update the comment fields with something pre-set.

Any help would be appreciated

[nayanawadhiya1]

Hey Ashley,

Please check section 8 for more info.

http://wiki.servicenow.com/index.php?title=Configuring_the_Smartphone_Interface#Adding_UI_Actions_on...

[Ashley]

Thanks for the info, I know how to create the List Button as that is my phone in the picture but its the Add Comment script I'm trying to work out

[syedfarhan]

Hi Ashley,

UI actions function the same on the smartphone interface as on desktop interface, but are keyed off a different table: UI Action - Mobile [sys_ui_ng_action]. You can add three kinds of UI actions in the smartphone interface:

• list buttons
• form buttons
• form more items (these are items that display when the user taps the More button)

Thank,

Syed

[Ashley]

Thanks for the info, I know how to create the List Button as that is my phone in the picture but its the Add Comment script I'm trying to work out