create / update record from catalog item

[Balakrishna_ABK]

Can we use workflow to update or create any record based on values filled in form from portal without using record producer 

any reference links is appreciated 

[Dr Atul G- LNG]

Hi @Balakrishna_ABK 

said table is extended from the product  table 

[Ankur Bawiskar]

@Balakrishna_ABK 

what are you trying to do in the above screenshot?

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Balakrishna_ABK]

@Ankur Bawiskar , I want to create/update cmdb_software_product_model record based on values filled in catalog form by user 

[Dr Atul G- LNG]

Hi @Balakrishna_ABK 

For this, you need to create a catalogue item. , create a variable in same and the via Flow, update this table

means in Action: Call Catalog variables

and then Action - Update record

[Ankur Bawiskar]

@Balakrishna_ABK 

you can have normal catalog item and have this design

1) Drop down with 2 options -> Create and Update

2) If user selects Update then show 1 more reference variable which refers to "cmdb_software_product_model" table

3) you need to decide which fields user is allowed to update

4) Example 4 fields then have 4 variables and auto populate the values based on Record selected

5) user will update that and once submits you can update the record with those variable values

6) if user selects Create drop down then show the same 4 variables for which input needs to be taken

7) then in workflow run script or flow logic create the record

I hope this much information is enough and I provided the guidance for you.

If my response helped please mark it correct and close the thread so that it benefits future readers.