create / update record from catalog item

[Balakrishna_ABK]

Can we use workflow to update or create any record based on values filled in form from portal without using record producer 

any reference links is appreciated 

[Ankur Bawiskar]

@Balakrishna_ABK 

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If my response helped please mark it correct and close the thread so that it benefits future readers.

[Viraj Hudlikar]

Hello @Balakrishna_ABK 

Yes, you can create/update any record based on values filled in the form from portal.

Now for this you will need to use Script Activity where you will do GlideRecord on table where data need to be inserted/updated and pass desired values.

Now the screenshot you shared is for creating task not record on desired table you want, for your usecase "Run Script" activity is required.

If my response has helped you hit helpful button and if your concern is solved do mark my response as correct.

Thanks & Regards
Viraj Hudlikar.

[Viraj Hudlikar]

Hello @Balakrishna_ABK 

Thank you for marking my response as helpful! 😊

I hope your concern has been fully addressed. If it resolves your issue, please consider marking it as the accepted solution. This will ensure others in the community can benefit from the solution too.

Thanks & Regards
Viraj Hudlikar.