Creating an integration app for ServiceNow store.

cyble-dev
Tera Contributor

Hi there,
I am fairly new to ServiceNow and need to create an integration app that serves the following purposes:

 

1. Available on ServiceNow app store for anyone to install.

2. Takes API Key as input from the user and fetches data from a remote server.

3. Stores and displays that data in a table.

4. Based on a filter set by the user, assign tickets based on fetched data entries

 

 

Please share some resources so I can navigate my path in the right direction.
Thanks

2 REPLIES 2

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @cyble-dev 

 

https://docs.servicenow.com/bundle/sandiego-application-development/page/build/app-engine-studio/con...

 

Check the App engine studio , as it is dedicate way to create custom app.

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Dr. Atul G. - Learn N Grow Together
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Tai Vu
Kilo Patron
Kilo Patron

Hi @cyble-dev 

Let's have a look to the below criteria first.

To publish an application to the ServiceNow Store:

Role required: admin, or delegated_developer with Publish To App Store permission enabled

Note: 

  • Applications in the global scope cannot be published to the ServiceNow Store.
  • You must be a Build Partner to list an application on the ServiceNow Store. If you are not a Build Partner Program participant and you want to develop and sell applications on the ServiceNow Store you can join the ServiceNow Partner Program. Learn More

 

Then review the guidance to get your app certified.

Guide to getting your App Certified And Certification Requirements

 

Finally, you can check the Integration HUB in ServiceNow, and go ahead build your own app.

Integration HUB - REST API trigger

 
Cheers,
Tai Vu