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HMAC Validation in ServiceNow: Securing Webhook Integrations with CertificateEncryption

Check out other articl...

Travis Toulson
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ServiceNow Developer Advocates AMA #3: Special Guest, Sarah Garey, Community Program Manager

Earl Duque
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Solving the N+1 Problem with a DataLoader Pattern - Did You Know MVP Series feat. Sachin Namjoshi

Kristy Merriam
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The Merged Update Set: July + August 2025 Developer Highlights

Missed the July Update...

Kristy Merriam
Event

Vibe Coding with ServiceNow Build Agents

Join ServiceNow's Robert ...

09/15/2025

Robert Ninness
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Admins, Take the Wheel: Zurich Makes AI Safe to Scale

ServiceNow Admins sit at the crossroads of innovation ...

Laszlo Balla
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Vibe Coding at Scale is Here in the ServiceNow AI Platform Zurich Release

Whether you’re trying ...

Earl Duque
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Podcast: Break Point - Shooting for Rising Star with Hardit Singh

In celebration of the ...

laurenmcmanamon
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Stirring Things Up: September's Community Cafe

Welcome to the September Community Cafe! We may be a little late pouring this month...

jordancbaron
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Your Content Deserves Better: Choosing the right format for the max impact

Hi Community! This blo...

Earl Duque
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Creator Toolbox: Playbook Triggers & Permissions, Recurrence Triggers and Flow Debugger Enhancements

Laszlo Balla
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Zurich Content Archive

We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo...

laurenmcmanamon

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Featured Zurich Content Archive

We've Made It To the End of the Alphabet - Zurich is HERE! That means its also time for your Developer Advocates to kick off our season of content diving deep into all of the new features and enhancements targeting admins and developers alike. The...

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Zurich

How are you assigning incidents in your latest itsm project?

How have you set up the incident assignment process in your latest itsm projects? Directly to the support group of CI or support group of service offeringOr using predictive or task intelligence?or should it be assigned to service desk always who th...

Question

How to add get parentSysId to the Link to Destination event handler

Hello,This is probably a simple question for some, but I can't seem to figure this out. I have created a uxf declarative action for a related list. This has an add on event mapping to a handled event in ui builder that is mapped to a link to destin...

Question

Need help with an email inbound action script

I am trying to create an inbound action. It should take the username from the subject line and submit a Catalog Item in the name of that user. It should check the u_employee_type field of the user record. If the value is Employee, it should generate ...

Question

OAuth Token Works but Table API Request Returns 401 (sys_filter)

Hi ServiceNow Community, I’m seeking help with an issue we are facing during a ServiceNow integration using the REST API. One of our clients is experiencing a 401 Unauthenticated error when trying to fetch data from the sys_filter table. The client i...

Question

Reference qualifier for list type

will advanced reference qualifier works for list type fields?if yes how

Question

Resolved! Hardware Asset Workspace Reports?

Hey Everyone! I hope all is well. I'm trying to find these reports that are displaying on the Hardware Asset Workspace. Has anyone been able to find these reports? I have located the page under the UI Builder for Hardware Asset Workspace, and I fo...

Question

Resolved! Node.js as script include ? OR best AWSSDK as scrip include

Hey experts,I am struggling with how to add node.js (Already added require.js and seems working) as script include. In general i need aws-sdk.js to be added as script include so i can use it to do http calls to AWS EC2 (var x = new AWS().EC2(); ........

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Instance Configuration
Integrations
Scripting and Coding

sys_user_group table not visible in UI Action table dropdown in scoped app

Hi All,I am working on a scoped application and trying to create a UI Action on the sys_user_group table.In Global scope, the sys_user_group table is visible in the Table dropdown when creating a new UI Action.But in my custom scoped app, the sys_use...

Question

New CSA Seeking Guidance on a Roadmap for the CAD Exam

Hello CommunityI'm excited to share that I recently passed my Certified System Administrator (CSA) exam and am now starting my journey to become a ServiceNow Developer. My next goal is to prepare for and pass the Certified Application Developer (CAD)...

Question

Use AT to validate a choice is NOT in a list

Hello,I have a use case for the Assigned to field where it is filtered based on several criteria. I would like to create an ATF Test to validate that the invalid options are not in the list. There does not seem to be an assert type associated with ...

Question

Getting Error while pushing .csv file to SFTP location

Hi,I have came across a requirement where I need to post a .csv file to my mid server and push to an SFTP location.My SFTP location uses a username + password authentication method .For that I am using the export set, and try to call a MID Server Scr...

Question

Need to shoe approver name in ticket details page

Hi All, I need to show the approver name of particular ticket in the below ticket details.Attached image for reference.

Question

SOW: Service Dashboard Page

Hello All,In service operations workspace there is a service dashboard page.Is it possible to change/modify these things here?Default | 1 IncidentService Breakdown optionsand show incident below instead of servicesIs there any workaround or is it pos...

Question

Resolved! ACL required for users to view show_schedule.do?

Hi,We have a blackout calendar that can be accessed via https://<instance>.service-now.com/show_schedule.do?sysparm_type=blackout&sysparm_include_view=monthly,weekly,daily,oldtimeline for users with the schedule_admin role. We want to allow other peo...

Question

Dynamic URL on field Label

Hello! I'm looking for some guidance on how to set this up. I want to have a URL on a label that pulls in the value of its field to point to a location. The URL prefix would be "https://<instance>.atlassian.net/browse/" and the suffix would be value ...