Creating favorites in workspace
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yesterday
Hi,
Can anyone offer any advice on this please.
In the central header of any workspace, there is the workspace title with a star beside it, making it possible to create the page as a favorite. Taking Project Workspace as an example, if you create a favorite from within a project record, the favorite name defaults to 'project workspace' and you have to manually overtype this with the project name to make it a meaningful favourite.
In the backend, if you create a favorite from the hamburger menu, it is created as Project - 'project name' . This means the user doesnt have to manually change anything and provides a much better experience.
Is it possible to make workspace create favorites in the same way??
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yesterday
I believe that's OOTB and you might have to handle this using some customization which I won't recommend.
It will add to technical debt
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
