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Creating favorites in workspace

Cirrus
Kilo Sage

Hi,

Can anyone offer any advice on this please.

In the central header of any workspace, there is the workspace title with a star beside it, making it possible to create the page as a favorite. Taking Project Workspace as an example, if you create a favorite from within a project record, the favorite name defaults to 'project workspace' and you have to manually overtype this with the project name to make it a meaningful favourite.

In the backend, if you create a favorite from the hamburger menu, it is created as Project - 'project name' . This means the user doesnt have to manually change anything and provides a much better experience.

Is it possible to make workspace create favorites in the same way??

1 ACCEPTED SOLUTION

@Cirrus 

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Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

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2 REPLIES 2

Ankur Bawiskar
Tera Patron

@Cirrus 

I believe that's OOTB and you might have to handle this using some customization which I won't recommend.

It will add to technical debt

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

@Cirrus 

Hope you are doing good.

Did my reply answer your question?

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader