Creating If Statements in a Flow Designer variable

[Peter Williams]

i have created this flow that will assign the request to the request_for location service desk.

if the requestor is from Toronto then it will assign it to the AV TOR group if from MOntreal then AV MTL group and so on.

the issue i am facing, if the user is from Montreal or Toronto it will only get assigned to the first one AV - TOR. 

it doesnt confirm the second Else if

[Harshad Wagh]

ahh, No keep your original script as it is with == but add gs.log("Location Value" + varCity) after first line var varCity.

And go to system logs -> All and look for *Location Value in messages and see what value its printing.

[Peter Williams]

showing as undefined

[Harshad Wagh]

means our varCity script is not working,

I just tried on my system and it worked for me.Can you please share your update request selection , i mean if you are selecting correct table and trigger.

Thanks

Harshad

[Peter Williams]

here is the update statement

[Harshad Wagh · Accepted solution]

in your record, select trigger only till Requested item, else i dont see any issues, apart from user you are checking may not have the location set.

Thanks

Harshad