Creation of a template bar from incident record with no fields included

[Ioannis Zapanti]

Hello Everyone ,

When i try to create a template on a record , all fields that are already filled in are populated.

What i want is when creating a template , include no fields by default , but at the same time when i want to add one i would find it .

I checked with acl "save_as_template" but this acl hides at all the field.

Thanks

[Sagar Pagar · Accepted solution]

Hi @Ioannis Zapanti,

Yes. you are right.

If my response helps to solve your issue. Kindly mark it as helpful & correct. It will be helpful for future readers.
Thanks,
Sagar Pagar

[Ioannis Zapanti]

@Sagar Pagar  Thanks a lot!