Creation of automatic Service Requests/Tasks when the value of a field in CMDB is changed

[BurraS]

Whenever there is a change in the value of a field in CMDB the Configuration Management team is not able to get a notification. So we want to enable a feature that will create a Service Request/Task for the Configuration Management team so that they can quickly audit and take necessary actions to fix the discrepancy if any.

[Appanna M]

Hello @BurraS ,

Try with a Business rule, Write After update business rule, put your condition and in advance section use gs.eventQueue() with all parameters.

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