Cross-scope issues in HR Management module

dexter74
Tera Contributor

Hi, I am trying to write to a scoped application table 'sn_hr_core_case_total_rewards' and I keep getting the error message as follows --> Create operation on table 'sn_hr_core_case_total_rewards' from scope 'Global' was denied. The application 'Global' must declare a cross scope access privilege. Please contact the application admin to update their access requests.

I have since changed the table 'sn_hr_core_case_total_rewards' Accessible from field to 'All Application scopes' and I still am getting that error message.  Anything I am missing here? Appreciate your help.

Thanks

2 REPLIES 2

Pradeep Sharma
ServiceNow Employee
ServiceNow Employee

Hello Dexter,

 

Navigate to Restricted caller access module and there you will see a entry related to your custom application scope->HR scope. Please open the corresponding record and update the status field to "Allowed".

 

Thanks,

Pradeep Sharma

Thanks @Pradeep Sharma .

 

Just faced this problem and fixed it with this.