CSM Configurable Workspace Landing page issue

[Abhijit Das7]

Hi Everyone,

I am having issue with CSM configurable workspace landing home page. 

1. It should look like this:

2. But it is looking like this:

Can anyone explain me the scenario, why it is happening like this.

CC: @Ankur Bawiskar @kamlesh kjmar 

Thanks in advance

[Community Alums]

Hi @Abhijit Das7 ,

apply the correct audiences to your UI Builder pages:

https://docs.servicenow.com/bundle/utah-application-development/page/administer/ui-builder/concept/a...

[Abhijit Das7]

Hi @Community Alums 

This issue is happening first time and I have only seen in this instance. Otherwise in my other instances I can see proper Landing page in CSM configurable workspace, I haven't made any changes mentioned by you above in any other instance. So, can you help me understanding what has made difference in this instance.

Thanks 

[JagjeetSingh]

Verify below.

1. Determine which variant is showing on page load. For this, first check all the active variants. If there are more than one active variants then check the conditions of each variant. You can see option to check conditions by clicking on the three dots besides variant. If there are more than one variants with same conditions then check the order. The lowest order variant is loaded first.

I am suspecting it is the iframe variant that you created at top which is rendered on homepage.