Current date and time in workspace

sakshi18
Tera Contributor

Greetings,

Element used: 

Workspace: BCM Workspace

Table: Event

Code written in : UI Action (ClosedComplete), Workspace Client Script field.

 

We have a requirement where upon clicking on a button the 'closed on' field should get populated with current date and time in BCM workspace.

But when we used 'var dateNow = new Date();' we received a different type of date format which cannot be used in the field i.e.., 'Fri Mar 21 2025 16:15:58 GMT+0530 (India Standard Time)'

Below is the code that we have written so far.

 

function onClick(g_form) {
    var dateNow = new Date();
    alert(dateNow);
    var title = getMessage('Accept policy');
    var message = getMessage("Are you sure you want to accept this policy?");
    g_modal.confirm(title, message, function(confirmed) {
        if (confirmed) {
           alert(dateNow);
            g_form.setValue('closed_on', dateNow);
            g_form.setValue('state', '30');
            g_form.save();
        }
    });
    return false;
}
 
We are unable to fetch date and set it in closed on field. When the setValue (Closed_on) line is commented, then the code runs fine.
Requesting for quick help as this is on priority.
ref: screenshot
sakshi18_12-1742554476737.png

 

Thank you,
Sakshi
1 ACCEPTED SOLUTION

@sakshi18 

why are you using JSON.parse() when you are not returning JSON from script include

that line is breaking the script

try this

function onClick(g_form) {
    var title = getMessage('Accept policy');
    var message = getMessage("Are you sure you want to accept this policy?");
    g_modal.confirm(title, message, function(confirmed) {
        if (confirmed) {
            var ga = new GlideAjax('sn_recovery.Crisis_Event_Client_Utils');
            ga.addParam('sysparm_name', 'getDatetime');
            ga.getXMLAnswer(function(answer) {
                alert('5 hi');
                alert('7 - result: ' + answer);
                g_form.setValue('closed_on', answer);
                g_form.setValue('state', '30');
                g_form.save();
            });
        }
    });
    return false;
}

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

16 REPLIES 16

I am getting this in the alert

sakshi18_1-1742558968272.png

and i want dd:mm:yyyy hh:mm:ss format

 

also the 'Closed_on' date is staying empty even after update

sakshi18_2-1742559045874.png

 

 

@sakshi18 

the date format is correct. what's your date/format for your profile or in preferences?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@Ankur Bawiskar 

i want the result to be in DD/MM/YYY HH:MM:SS format

in my preference

sakshi18_0-1742560898784.png

 

@sakshi18 

why?

your date time format is DD-MM-YYYY then why to get it in other format?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@sakshi18 

try this

getDatetime: function() {
        var gdt = new GlideDateTime();
        gs.addInfoMessage('Hi');
        return gdt.getDisplayValue();
    },

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader