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current record is not getting updated using the Workflow Run script.

Yesh
Tera Contributor

Hi Team,

I am trying to update the current record in the workflow run script. When I am trying to use current.update(), workflow giving a warning. So i have removed that line and simple set the value for a field. But the value of the field is not getting update even after the workflow is completed. 

Is there any other way to update the current record in workflow? I have tried using "Set Value" activity also, it is not updating the record.

Any suggestions are helpful.

Thanks

1 ACCEPTED SOLUTION

Ankur Bawiskar
Tera Patron
Tera Patron

@Yesh 

Did you try updating the u_status as 4 from background script for that record just for testing?

any before update BR is blocking the update?

try this in workflow run script

current.setWorkflow(false);

current.u_status = '4';

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

14 REPLIES 14

Hi @Snehangshu Sarkar  ,

I am using the below script:

current.u_status = '4';

 

Thanks

Hi @Yesh ,

 

Try the below line.

current.setValue('u_status','4');

 

Regards,

Snehangshu Sarkar

Please mark my answer as correct if it resolves your query.

Hi @Snehangshu Sarkar ,

I have tried the script you have mentioned. Not even Updating the field.

current.setValue('u_status','4');

Thanks

Ankur Bawiskar
Tera Patron
Tera Patron

@Yesh 

Did you try updating the u_status as 4 from background script for that record just for testing?

any before update BR is blocking the update?

try this in workflow run script

current.setWorkflow(false);

current.u_status = '4';

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Hi @Ankur Bawiskar ,

I have tested updating the record using Background script, It is getting updated through it. 

And I have tried the run script you have given, it is getting updated. The issue is solved.

Thanks