Custom Field is setting the value as none after selected

Community Alums
Not applicable

‎10-16-2023 07:42 AM

Hi,

 

The custom field "xyz" named is configured in the form with values a,b,c,d,e,f. 

 

The "xyz" field values (a,b,c) visibility is limited when particular assignment group is selected. whenever the value is selected as "a" it is setting the value as "none". what is the cause of this issue.

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Vrushali Kolte
Mega Sage

‎10-16-2023 09:38 AM

Hi @Community Alums ,

 

There could be an on Change client script running on fiield 'xyz'. Look for any client scripts associated with the form or the "xyz" field. These scripts can manipulate field values on the client side and might be causing the issue.

 

If my answer solves your issue, please mark it as Accepted and Helpful based on impact.

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