Custom fields/attributes for a Catalog Item

Sanjay Rallapal
Tera Expert

Vancouver release

We have a custom glossary for catalog items. I was hoping to achieve this by

a. Adding custom attributes to a Catalog Item Template, or,

b. Adding custom fields/attributes to a Catalog Item

 

I am not able to find a way to implement either approach. I would appreciate any pointers.

 

Thanks

1 ACCEPTED SOLUTION

Sanjay Rallapal
Tera Expert

Found my answer. You have to extend sc_cat_item

View solution in original post

6 REPLIES 6

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Sanjay Rallapal 

 

You want to add variable to Catalog item via catalog builder template right?

LearnNGrowAtul_0-1703012525418.png

 

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Dr. Atul G. - Learn N Grow Together
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SanjayRallapal_0-1703087399522.png

In the attached screenshot, the Catalog Item Access (this is from a developer instance of the Vancouver release) has vendor, rank tier etc as attributes. In a similar manner, I have a need to add additional attributes that provide business metadata for the catalog item. I wanted to know if there was a way I could provide that. The Questions that you are alluding to above are inputs that users must provide.

Hi @Sanjay Rallapal 

 

These are fields not the variable right? If you want , you can create another field but it is a customization. 

 

Will this not work OOTB 

LearnNGrowAtul_0-1703087808442.png

 

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Sanjay Rallapal
Tera Expert

I found this https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0832208 which talks about adding custom attributes to a CMDB entity. I was hoping there would be something similar for catalog items