Custom Interactive Filter for Assignment Group Manager ORG

alhicks
Tera Guru

We have a dashboard showing all open task.  We're needing to add a custom Interactive Filter for our VPs to show all task open under their organization.  Some of our VPs are the assignment_group.manager.manager and others may be assignment_group.manager.manager.manager and so on.   If everyone was at the same level under the assignment group, then this would work but they're not.   Our filter below will not work and if I try to add assignment_group.manager.manager to the filter below, then it breaks.  

 

Does anyone have a custom interactive filter/content block script that may allow us to filter our open tickets based on multiple levels of manager.

 

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1 REPLY 1

jonsan09
Giga Sage
Giga Sage

If it doesn't have to be a filter you could try using a report with dynamic filters that filters based on the VP looking at the report

 

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