Custom m2m table records not visible to itil/normal users

[aagman4]

I have created a custom m2m table(relationship between Issue and Issue), m2m table records not visible to itil/normal users(below error shows up) but it is visible to admins. How it can be visible to itil/normal users?

Please help me to resolve this issue asap, Thanks!

[karthiknagaramu · Accepted solution]

I believe no ACL means it is restricted only to admin.

[karthiknagaramu · Accepted solution]

I believe no ACL means it is restricted only to admin.

[Ankur Bawiskar]

@aagman4 

check table level READ ACL on that table and give access

[aagman4]

Hi Ankur, I haven't created any ACL for the same

[Ankur Bawiskar · Accepted solution]

@aagman4 

please create a table level READ ACL and give snc_internal role since if you don't create any ACL OOB ACL will be evaluated and might cause the issue

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Ankur Bawiskar]

@aagman4 

Thank you for marking my response as helpful.

If my response helped please mark it correct and close the thread so that it benefits future readers.