custom page with widget not working in firefox

[DB1]

Hello All,

I have a custom page (name = id=manage_business_acc) which contains a custom widget. 

It all loads and works as expected in chrome. However it is not loading or working as expected in Firefox.

Is this a known issue? Or what should I do to make it work as expected.

Thanks.

@Dr Atul G- LNG @James Chun @Harish KM @Maddysunil 

[Harish KM · Accepted solution]

Hi @DB1 there can be browser compatibility issues, would need more details on the use case what this widget does? Have you tried with other browsers like opera mini, edge?

[DB1]

Hi, Sorry I marked it by mistake.

I checked the console for error in firefox and it says too much recursion as error. It works on rest of the other browsers

[Harish KM]

Hi @DB1 if it works in other browser not in mozilla, can you clear caches in the browser and try? also share the errors which you got in browser

[Maddysunil]

@DB1 

As @Harish KM  suggested it could be browser compatibility issue.

If your custom page and widget are working as expected in Chrome but not in Firefox, it's likely due to browser compatibility issues or differences in how the browsers handle certain aspects of your page or widget.

1. Check Browser Compatibility: Ensure that your custom page and widget are compatible with the latest version of Firefox. Sometimes, certain features or APIs might behave differently or have different support levels across browsers.

2. Inspect Browser Console: Open the developer tools in Firefox (press F12 or right-click on the page and select "Inspect Element") and check the browser console for any error messages or warnings. This can provide valuable insights into what might be causing the issue.

Please Mark ✅Correct if this solves your query and also mark 👍Helpful if you find my response worthy based on the impact.

Thanks