Customise appearance of Performance analytics widget on dashboard

Ruchi Kumari1 · 2 hours ago

Hi,
I have created a PA widget and added it to my dashboard. This displays average score percentage based on indicator formulla.
The score is displayed correctly but i need to hide the grid that appears in background. Can we do that ?
I have referred following link but seems to be not working in my case:
https://www.servicenow.com/community/platform-analytics-forum/how-do-i-remove-display-grid-and-scrol...

Dr Atul G- LNG · 34m ago

what type of report it is?

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Dr. Atul G. - Learn N Grow Together
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Ruchi Kumari1 · 23m ago

Hi @Dr Atul G- LNG , This is a performance analytics widget of type score.

Dr Atul G- LNG · 15m ago

Hi @Ruchi Kumari1

I created something similar in PDI and didn’t get any bar in the background. You can check these settings under User Preferences

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Ruchi Kumari1 · 6m ago

Hello @Dr Atul G- LNG , Is the first screenshot from data visualization in platform analytics ? Because in my case the indicators are created in performance analytics and there i do not see these options.
So basically, under performance analytics i created formula based indicators and mapped it to a performance analytics widget. Thereafter, i displayed this widget in servicenow reporting dashboard.

And for the user preferences, my set-up is same as what you have shred from your PDI.