Customise appearance of Performance analytics widget on dashboard

Ruchi Kumari1
Tera Expert

Hi,
I have created a PA widget and added it to my dashboard. This displays average score percentage based on indicator formulla.
The score is displayed correctly but i need to hide the grid that appears in background. Can we do that ?
I have referred following link but seems to be not working in my case:
https://www.servicenow.com/community/platform-analytics-forum/how-do-i-remove-display-grid-and-scrol...

RuchiKumari1_0-1763477833705.png

 

12 REPLIES 12

Dr Atul G- LNG
Tera Patron
Tera Patron

what type of report it is?

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

****************************************************************************************************************

Hi @Dr Atul G- LNG , This is a performance analytics widget of type score.

Hi @Ruchi Kumari1 

I created something similar in PDI and didn’t get any bar in the background. You can check these settings under User Preferences

 

DrAtulGLNG_1-1763484794168.png

 

 

 

DrAtulGLNG_0-1763484656641.png

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

****************************************************************************************************************

Hello @Dr Atul G- LNG , Is the first screenshot from data visualization in platform analytics ? Because in my case the indicators are created in performance analytics and there i do not see these options.
So basically, under performance analytics i created formula based indicators and mapped it to a performance analytics widget. Thereafter, i displayed this widget in servicenow reporting dashboard.

And for the user preferences, my set-up is same as what you have shred from your PDI.