Customise appearance of Performance analytics widget on dashboard

Ruchi Kumari1 · ‎11-18-2025

Hi,
I have created a PA widget and added it to my dashboard. This displays average score percentage based on indicator formulla.
The score is displayed correctly but i need to hide the grid that appears in background. Can we do that ?
I have referred following link but seems to be not working in my case:
https://www.servicenow.com/community/platform-analytics-forum/how-do-i-remove-display-grid-and-scrol...

AndersBGS · ‎11-23-2025

Hi @Ruchi Kumari1 ,

You should have template 1-3 available. Please align with what best suites your need.

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

Dr Atul G- LNG · ‎11-21-2025

Sorry mate, no idea why it is failing. Please log a new support case.

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

****************************************************************************************************************

AndersBGS · ‎11-18-2025

Hi @Ruchi Kumari1 ,

look at your widget configuration - there are 3 different display options for single score widget.

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/