CUstomize Slush Bucket

Varun Naidu · ‎07-06-2018

Hi Experts!!!!

Good day!!!

I have a query I need to add Short description in the slush bucket.I was able to add it under the Practice but Need to add the short description beside the INC/SRQ

I want to add short description in the colored line space.

Kindly help.

Varun Naidu · ‎07-13-2018

Hi All,

Thank you for your valuable suggestions but I was able to finally get the short description in the collection box beside INC/SRQ.

I have followed the below link in order to get the short description listed below the Slush bucket

https://urcompany.service-now.com/incident_list.do?sysparm_view=sys_ref_list

Now in order to get the short description beside INC/SRQ in the collection box.

Open an Incident>>Configure dictionary>>Create new>>

In the calculated tab enter the below script and check the calculated check box.

(function calculatedFieldValue(current) {

// Add your code here
return current.number + ' - ' + current.short_description; // return the calculated value

})(current);

and finally got the Short description beside the INC/SRQ.

View solution in original post

Community Alums · ‎04-17-2020

May I know what should be the type for Dictionary entry which we are creating?

Allen Andreas · ‎04-21-2020

A String field type and then check the "Calculated" checkbox within the "Calculated Value" tab:

Please mark reply as Helpful/Correct, if applicable. Thanks!

Please consider marking my reply as Helpful and/or Accept Solution, if applicable. Thanks!

Hren · ‎09-14-2020

And how do you use the Number field as display value when needed ?