Customizing choice field with new choices and impact on upgrades.

[Afsar2]

Hi,

We always add new custom choices on any choice fields in ServiceNow based on business requirement.

All I want to know about the impact on such custom choices and choice field during instance upgrade.

For example on cmdb_ci_computer table we have a choice field "Operating System".

This os choice field contains new custom choices defined by admin.

I am curious to know if this os field will be excluded with new updates after upgrade

or It will continue to get new updates (may be new set of choices or any modification at dictionary level for the field).

I referred docs site which speaks about customized object which can be replaced on next upgrade.

https://docs.servicenow.com/bundle/rome-application-development/page/build/system-update-sets/task/t...

I want to know if adding custom choices to choice field will treat the OOB choice field as customized object? or individual custom choices on the field are treated as customized object?

Any suggestion will be of great help.

Thank you,

Afsar Sheikh

[Afsar2]

Great thanks @Deepankar Mathur  for your valuable insight on this.