Dashboards - ACL not granting users visibility into table-view report widget

Chase Stevenson
Mega Guru

Hello, we have a dashboard that hosts a report widget of results from the live_message_tag table. The report displays all results where tag = opslog and created within 24 hours ago.

find_real_file.png

As an admin, I have no issues viewing the results of the report on the dashboard:

find_real_file.png

Any other user that is not admin cannot view the results due to security constraints:

find_real_file.png

I have checked the ACL on the live_message_tag table, and tried adding a role that all our users have (ITIL) to the ACL, but still it didn't allow them to view the results. I then toggled "Active" to false on the ACL completely, and users STILL cannot view the results, so I'm led to believe this ACL is not what grants access to view the results of this report on the live_message_tag table.

find_real_file.png

Can someone recommend a different location to check permissions etc.?

 

**Update - I have granted all users that should be seeing these results the "live_feed_admin" role and it still is NOT working. They cannot view results.

1 ACCEPTED SOLUTION

The ACL you already have is not for the table. It provides access to all the fields on the table. Since you dont have one for the table the default rules will apply. So please create one with access to table.

It should be Live Message tag> --None-- 

PFA

find_real_file.png


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View solution in original post

12 REPLIES 12

Let me try this in my PDI and i'll get back to you.


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Thank you for any assistance you can provide.

You would have to create an ACL that provides table level access to live MessageTag table.

Create one like this:
find_real_file.png

 

Hopefully this would solve your issue


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I can confirm there is already an ACL in place for the live_message_tag table, granting users with the live_feed_admin role READ access to the table.
find_real_file.png
However, users with that role are still unable to view the table results.

I tried creating a new ACL granting the snc_internal role access but I am unable to select snc_internal.

The ACL you already have is not for the table. It provides access to all the fields on the table. Since you dont have one for the table the default rules will apply. So please create one with access to table.

It should be Live Message tag> --None-- 

PFA

find_real_file.png


Please mark my response as correct and helpful if it helped solved your question.
-Thanks