Data is not showing in the AI risk and compliance in AI control tower.

Devansh1 · ‎11-25-2025

Hi all,

After installing AI control tower i just created some of use cases related to AI system, AI model etc.

Now when i'm clicking on the Risk and compliance tab the data is not showing. attaching screenshot.

any tutorial or any post would help how to configure this tab..

Thanks!!

Hemanth M · ‎11-25-2025

Hi @Devansh1 ,

Please refer this : https://www.youtube.com/watch?v=H7m7s3OmzmE

you can also take this course on ServiceNow university : https://learning.servicenow.com/lxp/en/governance-risk-and-compliance/ai-control-tower-aict-implemen...

Accept and hit Helpful if it helps.

Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025,2026

DineshSankar · ‎03-25-2026

@Devansh1 were you able to resolve this ?

Tanushree Maiti · ‎03-25-2026

Hi @Devansh1

Ensure your AI models are formally moved to the "Deployed" or "Active" state. Risk & Compliance dashboards only show data for active, operational assets.

Check this SN Docs and video for help:

https://www.youtube.com/watch?v=ss9eUlaM8So

https://www.servicenow.com/docs/r/zurich/intelligent-experiences/ai-control-tower/risk-compliance-ta...

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti