Data not transferred from New Call to request when request initiated from call and content

Chinna Subbaiha
Tera Contributor

Scenario - Data not transferred from New Call to request when request initiated from call and content of description is long if it has more than 4000 characters.

 

Question -Can anyone provide script include for above scenario using below procedure.

 

Solution prosed -To handle this scenario you need to fire an Ajax call on "sys_tiny_url" table and fetch the record with sys_id, there you will get the value of the field that has long value.

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