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04-03-2020 10:19 AM
Hello,
I've been struggeling with this issue for a long time and can't find a fix - I need to create a report based on the Problem and Incident tables. All I need to do is create a database view with the records listed from incident and problem - without any left joins, just the records selected from these two tables. Any suggestions? Thanks.
Solved! Go to Solution.
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04-04-2020 02:18 AM
Hi,
incident has a field problem_id which stores the problem record; so if you join using these 2 tables using that field then you can see those incidents which has problem associated to it
create database view and use where clause as below
Mark ✅ Correct if this solves your issue and also mark 👍 Helpful if you find my response worthy based on the impact.
Thanks
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
- Mark as New
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04-04-2020 02:18 AM
Hi,
incident has a field problem_id which stores the problem record; so if you join using these 2 tables using that field then you can see those incidents which has problem associated to it
create database view and use where clause as below
Mark ✅ Correct if this solves your issue and also mark 👍 Helpful if you find my response worthy based on the impact.
Thanks
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader