Debugging error
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-28-2018 04:05 PM
Any clue what might be causing this warning that is showing up in the log, or how to find the source of the problem?
org.mozilla.javascript.EcmaError: "__ref__" is not defined.
Caused by error in file:/glide/nodes/myinstance004_16027/webapps/glide/itil/WEB-INF/ui.jtemplates/doctype/textarea_sizer.xml.24 at line 2
1: // see if there is a default size attribute specified
==> 2: var rows = __ref__.getAttribute("default_rows");
3: if (!rows)
4: rows = "5";
5:
Thank you in advance.
-G

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-28-2018 04:06 PM
Did you try a global search on __ref__.getAttribute and see if you are getting any result?
Please mark this response as correct or helpful if it assisted you with your question.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-01-2018 02:16 PM
In what part of ServiceNow should I run the search? A specific table?

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-01-2018 02:25 PM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-08-2018 11:05 AM
nothing of significance comes up. I believe the issue may be the HTML comments section, which is appearing slightly off page. Any ideas how one could pad to left of the HTML section ?
The layout of the section is this:
[Main Container (one column)
variable1
variable 2
[ Start Container 2 (alternate sides)
leftfield1
rightfield1
leftfield2
rightfield2
end container 2]
Comments (HTML)
End Main container ]