Debugging error

servicetrout
Tera Expert

Any clue what might be causing this warning that is showing up in the log, or how to find the source of the problem? 

org.mozilla.javascript.EcmaError: "__ref__" is not defined.
Caused by error in file:/glide/nodes/myinstance004_16027/webapps/glide/itil/WEB-INF/ui.jtemplates/doctype/textarea_sizer.xml.24 at line 2

1: // see if there is a default size attribute specified
==> 2: var rows = __ref__.getAttribute("default_rows");
3: if (!rows)
4: rows = "5";
5: 

Thank you in advance. 

-G

4 REPLIES 4

SanjivMeher
Kilo Patron
Kilo Patron

Did you try a global search on __ref__.getAttribute and see if you are getting any result?


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servicetrout
Tera Expert

In what part of ServiceNow should I run the search?  A specific table?

SanjivMeher
Kilo Patron
Kilo Patron

There is a global search on top right corner

 

find_real_file.png


Please mark this response as correct or helpful if it assisted you with your question.

servicetrout
Tera Expert

nothing of significance comes up.  I believe the issue may be the HTML comments section, which is appearing slightly off page.  Any ideas how one could pad to left of the HTML section ? 

 

The layout of the section is this: 

[Main Container (one column)

 variable1 

 variable 2

 [ Start Container 2 (alternate sides)

    leftfield1

    rightfield1

    leftfield2

    rightfield2

 end container 2]

 Comments (HTML)

End Main container ]

 

 

find_real_file.png