Decision Builder: Inactive choice still visible on the dropdown.
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‎04-22-2024 06:57 AM - edited ‎04-22-2024 10:01 PM
I am trying to use the result of the decision table in a dropdown on a incident table field.
For this, I have configured the same choices on the incident-field as that of the Decision table result column(which is a dropdown as well).
Now I have disabled(inactive=true on sys_choice for incident table) a choice from the incident-field-choicelist, and want it to work on the form.
It hides the inactive choice on the listview but not on the form. Is there a way to hide this choice on the form?
(Reference Context: I am using a OnLoadClient Script and calling Script Include to populate the decision on the incident form field.)
Please Suggest . TIA.