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07-27-2022 11:39 AM
Hi,
We have 2 main portals we utilize, our IT Services Portal, and our newly released Services Portal. On release of the new portal, we have update the 'default' portal to be our new Services Portal. However, when becoming a no-role user the default is still our IT Services Portal and when accessing an incognito browser, the user is requested to login. Is there something more we need to do in order to make a hit on our site default to our new Services Portal?
Thanks,
Karen
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07-27-2022 12:07 PM
Hi Karen,
Please refer to these links
How to make Service Portal default?
Set "portal login page" as default instead of instance login page
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07-27-2022 12:07 PM
Hi Karen,
Please refer to these links
How to make Service Portal default?
Set "portal login page" as default instead of instance login page
Mark Correct or Helpful if it helps.
***Mark Correct or Helpful if it helps.***
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07-12-2023 01:24 PM
This is more detailed: KB0746725 -How to Configure Service Portal as your instance login page
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0746725
