default value in choice list using 'javascript'

[ckjbeos]

Hi,

in my incident Forms i try to set the value of 'contact_type' field (field is a choice list)

using javascipt into default value, i want to set the value for user have a specific role

in first time i just try with role 'itil'

i write this :

javascript:if (gs.hasRole("itil")) {phone} else {portail};

but not work

later i will create a special role 'hotliner_role' and use this role.

regards,

Cedric

[Chuck Tomasi]

javascript:if (gs.hasRole('itil')) current.contact_type = 'phone' else current.contact_type='portal';

[ckjbeos · Accepted solution]

Hi Tomasi,

finally with you're help and sample code finded into System>Dictionary

i write this :

javascript:(function() {if (gs.hasRole('itil')) return 'phone'; else return 'portail';})()

and IT'S WORK YES !!!

great thanks for you're help

Best regards,

Cedric

[Chuck Tomasi]

Thanks for the update. I'm not sure it had to be enclosed in an anonymous function, but that's great that you got it working.

Thanks for sharing the solution!

[Chandu Telu]

Hi cedric, Please check this link it will help you https://docs.servicenow.com/bundle/jakarta-servicenow-platform/page/administer/field-administration/...

[ckjbeos]

Hi Mishra,

I based my code on this exemple, but not sure it's correct, because it's not work.

i need to be sure not existing clientScript update this field after.

but don't know if my code is correct ;(

Regards,

Cedric