default value in choice list using 'javascript'

[ckjbeos]

Hi,

in my incident Forms i try to set the value of 'contact_type' field (field is a choice list)

using javascipt into default value, i want to set the value for user have a specific role

in first time i just try with role 'itil'

i write this :

javascript:if (gs.hasRole("itil")) {phone} else {portail};

but not work

later i will create a special role 'hotliner_role' and use this role.

regards,

Cedric

[divya mishra]

Hey Cedric,

You could try my code and check

post me your feedback

Please Hit ✅Correct, ��Helpful, or ��Like depending on the impact of the response

Have a lovely day ahead

Regards,

Divya Mishra

[divya mishra]

Hey Cedric,

Write an onload client script :

then use this code:

if(g_user.hasRole('itil'));

g_form.setValue("field","value");

post me your feedback

Please Hit ✅Correct, ��Helpful, or ��Like depending on the impact of the response

Have a lovely day ahead

Regards,

Divya Mishra

[divya mishra]

Hey Cedric,

Wrote this on incident form. It worked

Sample:

function onLoad() {

    //Type appropriate comment here, and begin script below

    if(g_user.hasRole("admin"));

g_form.setValue("urgency",'2');

alert("Changed urgency");

}

post me your feedback

Please Hit ✅Correct, ��Helpful, or ��Like depending on the impact of the response

Have a lovely day ahead

Regards,

Divya Mishra

[ckjbeos]

Hi Mishra,

i know i can ue onLoad clientscript, but i prefer set the value into default value field, because it's only needed when creating incident.

On load is called always you load the forms and is more complicated i think because need more test.

defalut value of a field is set only on creation of object that's why i think it's more good.

Regards,

Cedric

[divya mishra]

Ok Cedric,

I have another solution then

Create a BR: