delay inbound action by 1 hour

[Shobha N]

Hi All,

Greetings for the day!!

We have a inbound action which needs to be delayed by 1 hr before it gets processed.

1) gs.sleep didn't help, and it is recommend not to use it. 

2)Found a BR on community but as this is an inbound action not sure what need to be updated for "event_name";

var when = new GlideDateTime();

var delay = new GlideTime();

delay.setValue("00:01:00");

when.add(delay);

gs.eventQueueScheduled("event_name", current, "", "", when);

it would be helpful, if anyone can suggest on this.

[Mike_R · Accepted solution]

Maybe use flow designer instead

[Shobha N]

Hi Mike,

thank you for the fabulous answer. I really appreciate that

Finally, it was decided to write a schedule job and reprocess the mail instead of adding wait time to inbound action.

Regards,

Shobha