Delegate Roles to Group Member

[sgmartin]

There's a Nav Item called Delegate Roles in Group that a User would use to delegate roles to another group member.  Not sure this existed before London because we had contracted an outside firm to write something to do this.  When the OOTB app is run and submitted, it appears to be creating a Change Request, probably Standard to track the role delegation.  The group is usually populated by the group I am a member or manager of and then I select the user to add the role(s) to.  Once the user is selected the slush bucket comes up to add the roles.  Once submitted I get an error:

Data Policy Exception: The following fields are mandatory: Contingency plan, Planned end, Change plan, Planned start, Test plan, Description, Communication plan, Assignment group

Change Request: CHG0043396 opened for your request to delegate roles to user: UserName in group: Groupname

In the Data Policy Exception, those are fields in our Change Request that we have made required.  So when the system is trying to generate the CR and save it, it pukes because of these fields.  

My question is, what Business Rule or whatever is trying to generate this CR so that I can modify it to provide the required information?

[Chaitanya Redd5]

Hi,

It's a custom functionality which is created in the system and I'm not sure that is it done by workflow or Business rule. You need to search for it and you need to modify and provide the required details while creation of change request.

Kindly mark my answer as Correct and Helpful based on the Impact.

Regards,

Chaitanya

[sgmartin · Accepted solution]

Found the Data Policies that the consulting company wrote when we first went live over 4 years ago.  Made the changes to the Workflow that was being called by the Record Producer.