Delete a comment from the activities history

asd22
Tera Contributor

Hello, a comment got accidently posted and now needs to be deleted. Where do i go to do this?

7 REPLIES 7

Ankur Bawiskar
Tera Patron
Tera Patron

@asd22 

see if it gets captured in deleted records in left nav

If yes you can restore from there

If not then it's gone.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

we want to delete it, its a comment that got posted acidently in the activity log. We want it removed

@asd22 

go to sys_journal_field table and search that comment against your record

If you delete it from this table then it's gone.

If you don't have delete permission then ask admin to delete that record

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Bhavya11
Kilo Patron

Hi @asd22 ,

 

please refer this 

 

Thanks,

BK