Delete a comment from the activities history
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‎05-15-2025 04:15 AM
Hello, a comment got accidently posted and now needs to be deleted. Where do i go to do this?
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‎05-15-2025 04:21 AM
see if it gets captured in deleted records in left nav
If yes you can restore from there
If not then it's gone.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎05-15-2025 04:22 AM
we want to delete it, its a comment that got posted acidently in the activity log. We want it removed
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‎05-15-2025 05:06 AM
go to sys_journal_field table and search that comment against your record
If you delete it from this table then it's gone.
If you don't have delete permission then ask admin to delete that record
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎05-15-2025 04:22 AM