Delete Archive Records

aamirbilalm
Kilo Explorer

How do we delete archived records?

On the archived table, but I am not able to delete the records via list, background script or scheduled job.

Records get archived after 6 months of creation date and I need the records automatically deleted after 3 years.

Anyone ever done something similar?

PS Tables are scoped.

2 REPLIES 2

corina
ServiceNow Employee
ServiceNow Employee

Hello Aamir.



As my colleagues were mentioning already this should not be possible not advisable. Please go through:



Re: Archive Restored data ?


Re: How to delete certain archived data?


Anurag Tripathi
Mega Patron
Mega Patron

Hi Amir,



Archived Data is typically 'Read Only' to everyone and there is nothing you can do from the application level to alter this behavior. The only way i can think of doing this is on the database level and you will not have access to it unless you are on premise. Talk to your business owners and see if they can get service now (HI) to help you do this on db level fro your company only.


-Anurag