Delivery time in Maintain items not getting updated

GTSNOW · ‎08-25-2015

Hi,

When I am trying to update delivery time in Service catalog item example from Days 2 to Days 3 and click update/Save.

I don's see same in order guide. It is still showing days 2.

Please help to correct this.

Pradeep Sharma · ‎08-27-2015

Hi Gaurav,

As I said, Delivery time is getting picked from the workflow properties. Just make sure you modify the Delivery time over the properties. Once you do that this will reflect on the order page too. Please find the screenshot attached for reference.

View solution in original post

GTSNOW · ‎08-27-2015

Hey Pradeep,

Thanks for your help. I found it out exactly it was duplicate item issue, other one which was inactive was conflicting active one.

Thanks again, I learnt a lot.

Pradeep Sharma · ‎08-28-2015

Hi Gaurav,

Cool

Would you mind marking answer and close the thread if your issue is now resolved.

GTSNOW · ‎08-28-2015

I did, Thanks Again