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3 weeks ago
In Employee Center, when creating a new Demand (the request form is built using a Record Producer),
the Activity used to display a message like:
DMND No. ~ Created
But now it shows:
DMND No. ~ Created Date
We believe that, out-of-the-box, the confirmation message should show “Created,” not “Created Date.”
Could you help us understand:
Why this change happened (possible causes)?
How we can restore the original “Created” message (configuration or workaround)?
Thank you in advance for any advice.
Solved! Go to Solution.
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2 weeks ago - last edited 2 weeks ago
@kuuum_aaaya Go to sys_ui_message table and search "demand {0} has been created" in the key field and language as Japanese.
Check the message field of this record and remove date from end.
Please mark the answer correct/helpful accordingly.
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3 weeks ago
Could you please share a screenshot to help me better understand your query?
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3 weeks ago
@kuuum_aaaya did you do an instance upgrade? can you share the screenshot.
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3 weeks ago
share screenshots without which we can't help
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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3 weeks ago
Thanks for sharing this. Could you please describe the issue in more detail and, if possible, include some screenshots? For example:
The exact confirmation message that appears now
Where you are seeing the label “Created Date” instead of “Created”
Any recent changes (dictionary updates, upgrades, or customizations) that might be related
This will help us better understand the scenario and provide more accurate guidance.
i think -Someone may have updated the label of the field sys_created_on (usually "Created") to "Created Date".
Since the Activity formatter pulls from system fields, this change could directly impact the message
Best regards,
Tejas Adhalrao
🚀 ServiceNow Developer | 🏆 Hackathon Finalist | 💡 Community Contributor
🔗 LinkedIn | 📧 tejas.adhalrao11@gmail.com
