Details of Sys_Id
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06-23-2025 07:26 AM
I have only Sys_Id. How to get its details where it belongs to like which Table, Record, Etc.
I tried is by using a script in the Scripts Background but couldn't get the details. What is the best practice to do so.
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06-23-2025 07:28 AM - edited 06-23-2025 07:35 AM
Hi @Dev M
Each record has its UNIQUE sys ID, you can find it with following methods:
- URL of the particular record:
https://your_instance.service-now.com/esc?id=sc_cat_item&sys_id=8beaf861c38122109e6298ec05013176
- click right mouse button on the particular form to copy the sys ID (click in the red highlighted area in the form banner)
- Click the three lines > Show XML > popup is opened and there you can scroll to see the sys ID:
/* If my response wasn’t a total disaster ↙️ ⭐ drop a Kudos or Accept as Solution ✅ ↘️ Cheers! */
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06-23-2025 07:36 AM - edited 06-23-2025 07:38 AM
@Dev M if you have sys_id and not knowing what it is, install a browser extension called SNUtils and after you have it installed, press "/" slash symbol, copy the sys_id and press enter:
More about the extension:
arnoudkooi.com – Home of SN Utils by Arnoud Kooi
Arnoud Kooi - LinkedIn
/* If my response wasn’t a total disaster ↙️ ⭐ drop a Kudos or Accept as Solution ✅ ↘️ Cheers! */
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06-23-2025 07:37 AM - edited 06-23-2025 07:40 AM
Hi @GlideFather
Thanks for you reply.
I will check the above methods and let you KNOW.
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06-23-2025 07:40 AM
Please, read my second comment - install the ServiceNow utils extension, it is a powerful tool for developers
/* If my response wasn’t a total disaster ↙️ ⭐ drop a Kudos or Accept as Solution ✅ ↘️ Cheers! */