Determine a way that we can disable login.do with the exception of a few account DO not allow MFA in

Raj12341
Tera Contributor

‎12-26-2023 05:26 AM

Hello Developers,

I got a requirement from client . Please help me to find out some solutions.

 

Determine a way that we can disable login.do with the exception of a few account DO not allow MFA in servicenow

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎12-26-2023 05:40 AM

Hi @Raj12341 

 

May I know., why there is differenation of login for different users. I know , its client requirement, but for some user by passing MFA is not a good option.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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Raj12341
Tera Contributor
In response to Dr Atul G- LNG

‎01-02-2024 04:06 AM

Hello Atul,

Can you help me to implement this requirement. Instead of business Process. Please

Thanks

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Dr Atul G- LNG
Tera Patron
Tera Patron
In response to Raj12341

‎01-02-2024 04:14 AM

Hi @Raj12341 

 

My only point is , if the requirement is not good to implement then why to implement so i asked the business question

 

Here are few links

 

https://www.servicenow.com/community/itom-forum/restrict-all-user-logins/m-p/995423#

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Amit Verma
Kilo Patron
Kilo Patron

‎01-02-2024 04:23 AM

Hi @Raj12341 

 

Please have a look on the below posts if it helps :

https://www.servicenow.com/community/now-platform-articles/bypass-multi-factor-authentication-mfa-ba...

https://www.servicenow.com/community/developer-forum/how-to-turn-off-mfa-for-admin-user-in-vendor-in...

 

Thanks & Regards

Amit Verma


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