Dev instance being reclaimed no matter what

Tach
Kilo Explorer

3 hours ago

Hi,

I'm using a tool that constantly sync data to it via apis, to debug my own tool. Yet my instance are getting reclaimed anyways.

I thought I could use a script to log in the dev account (not the instance itself) but it's still getting reclaimed.

 

What am I doing wrong?

 

I have really using it on a daily basis, just not logging in often, as I don't always have to debug anything from these syncs.

 

Thanks in advance.

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3 REPLIES 3

Mark Manders
Tera Patron

2 hours ago

You are already answering your own question: you need to log in, otherwise it's reclaimed.

And even then, you still run the risk of losing it, looking at all the PDI issues that are reported lately.

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glideFather
Tera Patron
In response to Mark Manders

2m ago

This ☝️ @Tach, also it requires an "explicit login" via /login.do, clicking the Start building button on the Dev portal doesn't count as activity.

 

Then after 10 days of inactivity, it's all inevitably gone

 

Always backup all your progress that you don't want to lose

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Tanushree Maiti
Tera Patron

an hour ago

Hi @Tach 

 

For ServiceNow Personal Developer Instance (PDI) reclamation, only explicit, direct user logins to the instance reset the inactivity timer.

Activity generated through inbound API calls, automated integrations etc does not count as user activity.

 

Keeping PDIs Available for Active Builders: Upcoming PDI Reclamation Changes

 

As per above article , 

reclaiming PDIs that meet both of these conditions: 

  • 90 days or older (based on when they were provisioned) 
  • Haven't had a PDI login in the last 10 days 

 

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