dev181952 - Offline

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SM16
Tera Expert

‎05-23-2024 02:13 AM

dev181952 - Its offline. Please wake it up.
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SM16
Tera Expert

‎05-23-2024 05:45 AM

There is a maintenance going on due to which some PDI instances are unavaiable. 

 

However, my question was for ServiceNow people who manages the instance and I am aware that you guys won't be able to help unless you work in the PDI instance management team.

 

SM16_0-1716468265605.png

 

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎05-23-2024 02:16 AM

I have been using PDI since this morning with no issues, but yes, I saw a few posts on the community about PDI offline. 

1. There is no support available for PDI.

2. If you can wait, more, let's wait 

3. You may release this instance and take a new one but in this case, you will lose your previous data. 

From going forward, try to take regular backup of PDI, to avoid any loss of update set in future. 

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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dgarad
Giga Sage

‎05-23-2024 02:17 AM

Hi @SM16 

 Refer the below link

https://www.servicenow.com/community/upgrades-and-patching-forum/pdi-offline/m-p/2860068

If my answer finds you well, helpful, and related to the question asked. Please mark it as correct and helpful.

Thanks
dgarad
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Harish Bainsla
Kilo Patron
Kilo Patron

‎05-23-2024 02:43 AM

Hi @SM16 if it not up yet  you can request new instance.

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AndersBGS
Tera Patron
Tera Patron

‎05-23-2024 05:36 AM

Hi @SM16 ,

 

As you might know, there is no support available from ServiceNow in relation to PDIs, hence your options is limited.

 

  1. Login to https://developer.servicenow.com/dev.do#!/home to wake you instance.
  2. If your instance have issues, please wait - it should come online after some time.
  3. If you get tired of waiting, release the instance and request a fresh installation. Please note, that all work that has not been saved will be lost.

if  my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

Best regards

Anders

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

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