Developer Instance is undergoing unscheduled maintenance. Get Notified when your PDI is available.

[Rahul Kulshres1]

Please check my instance is still not up after data center movement activity and its been around a month. its showing message "Developer Instance is undergoing unscheduled maintenance. Get Notified when your PDI is available." and when i click on instance link its giving message-"

Your instance is offline."

find the attached screenshot for reference and resolve it asap.

[AndersBGS]

Hi @Rahul Kulshres1 

As you might know, there is no support available from ServiceNow in relation to PDIs, hence you're limited to two options:

1. wait - nobody can tell you how long it will take
2. if you get tired of waiting, release your instance and request a fresh installation. Please note, that any work that you might have done and haven't backed up will be lost. 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

best regards

Anders

[Vidhi Jindal]

Hi @Rahul Kulshres1 ,

You have to wait for some time until your PDI wakes up or either release your instance or start a new instance.

If your query resolves Please mark this answer as "Accept solution" or helpful.

[Ranjit Nimbalka]

Hi @Rahul Kulshres1 ,

I have been using PDI since this morning with no issues, but yes, I saw a few posts on the community about PDI offline.

1. There is no support available for PDI.

2. If you can wait, more, let's wait

3. You may release this instance and take a new one but in this case, you will lose your previous data.

From going forward, try to take regular backup of PDI, to avoid any loss of update set in future.

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.
Regards,
Ranjit

[Dr Atul G- LNG]

Hi @Rahul Kulshres1 

I have been using PDI since this morning with no issues, but yes, I saw a few posts on the community about PDI offline. 

1. There is no support available for PDI.

2. If you can wait, more, let's wait 

3. You may release this instance and take a new one but in this case, you will lose your previous data. 

From going forward, try to take regular backup of PDI, to avoid any loss of update set in future.