Developer site not opening in Chrome

gjz · ‎09-09-2025

Sorry to spam everyone - but I can't get into the Developer site using Chrome today. Does anyone know how to report this to ServiceNow? I have cleared cached, rebooted and as a last resort, tried Edge - which is how I got in. The link I'm using is https://developer.servicenow.com/dev.do

I did find this link for reporting issues - Reporting Site Issues | ServiceNow Developer, but the first step of logging into Buildtools1 doesn't work since it appears to require an AD account.

Thanks!

gjz · ‎09-10-2025

Thank you everyone for trying to help - but my question wasn't referring to my PDI, it was accessing the Developer site. Before posting, I had already deleted browsing history, rebooting, and tried incognito mode several times before getting in on Edge and posting.

I did miss one thing, and it did solve the problem - the bookmark got corrupted. As soon as I deleted my bookmark and entered https://developer.servicenow.com in the browser address bar, (after clearing cache and rebooting one more time) it came up. I saved the bookmark again, it's working now.

Again, I do appreciate everyone trying to help and thanks for responding!

View solution in original post

Nikhil Bajaj9 · ‎09-10-2025

Hi @gjz ,

You should appreciate all efforts by at least all answers as - Solution accepted.

Please appreciate my efforts, help and support extended to you by clicking on – “Accept as Solution”; button under my answer. It will motivate me to help others as well.
Regards,
Nikhil Bajaj

ServiceNow Rising Star-2025

gjz · ‎09-10-2025

I can't, only one answer can be accepted as correct.

Nikhil Bajaj9 · ‎09-10-2025

As per community guidelines - you can select multiple or even all answers as solution accepted. rest your wish.

Please appreciate my efforts, help and support extended to you by clicking on – “Accept as Solution”; button under my answer. It will motivate me to help others as well.
Regards,
Nikhil Bajaj

ServiceNow Rising Star-2025

ranjithasuji · ‎10-14-2025

Had similar issue. the developer.servicenow.com portal wasnt opening in any of the browser for me. tried several options clearing the cache and files. no luck. Finally enabling third party cookies fixed the issue. Posting as this could help someone.

DivyanshT · Tuesday

Hi Everyone,

I have faced this issue, multiple time and for quite a while I strugled with it but found out these three solutions were the most helpful in fixing white screen issue/https://developer.servicenow.com/dev.do not working issue:
1.) Changing the network connection. For example if you are conneted to Wifi, connect to your personal hotspot from your mobile phone.

2.) Switching off Windows Firewall for the Public or Private Network for few minutes to load the site.

3.) Opening https://developer.servicenow.com/dev.do from icognito and the clicking on the eye button to allow third party cookies.

4.) Go to chrome://settings/cookies then sites allowed to use third party cookies and add https://developer.servicenow.com/dev.do

Thanks and Regards,
Divyansh Tripathi
Please click on Accept as Solution button if you find this helpful.