Dictionary attributes not working

[Saranya2]

Hi All,

-> I have added dictionary attribute to the reference field to add more columns in the recent selection search. I have added below line in the attribute field.

ref_ac_columns=sys_class_name;serial_number;model_id,ref_ac_columns_search=true,ref_auto_completer=AJAXTableCompleter

-> It is working in PDI, b not working in our instance. not sure what could be the issue. can anyone help me?

Thanks,

Saranya

[Sai Shravan]

hi @Saranya2 ,

The possible issue is that the AJAXTableCompleter script include is not available in your instance.

Regards,
Shravan.
Please mark it as helpful if it helps you 

[Saranya2]

Hi @Sai Shravan,

I have checked in PDI, script include is not available. can you tell me the exact name of script include.

Thanks,

Saranya

[Sai Shravan]

Hi @Saranya2 ,

Please refer to the below document for the functionality and details

Reference: https://docs.servicenow.com/en-US/bundle/tokyo-platform-administration/page/administer/field-adminis...

Regards,
Shravan

[Saranya2]

Hi @Sai Shravan,

I have checked the link that you have given. I given dictionary attribute value properly. but still I am not able to figure out why it is not working in our instance.

Can you help me?