Difference between Easy Import and Import Set

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rui031
Tera Contributor

‎01-22-2023 10:00 PM

I am wondering which one I should have the bulk user registration done with.
It would be helpful if you could include the advantages and disadvantages.
For example, can csv files only be used in an import set, or can you update existing records or create new ones? etc

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Namrata Ghorpad
Mega Sage
Mega Sage

‎01-22-2023 10:31 PM

Hello,

Easy Imports Limitations

1 .Only admins can use easy import.

2. With domain separation, imported data will go to global/tab domain.you need to map domain field in template 

3. Sometimes template size can be bigger so it will take much time to load that may cause to halt the ServiceNow for you

Load Data:

1. You can give access to any user to load data based on role

2. You can define coalesce on 1 or many fields. Also you can define colease to any field other than sys_id

3. Import Only column those required.

4. You can have history of which records gets updated, inserted,deleted, skippes etc.

5. Sometimes you need to import reference field data, in that case, you need to find of the sys_id from table and then you need to map to field.

6. You can decide whether to create/ignore reference field/ choice field values.

7. Sometimes you need to set values based on other field values from excel in that case you can use transform scripts and make it more preferable

 

Refer the below link.

https://www.servicenow.com/community/developer-forum/load-data-vs-easy-import-which-is-better/m-p/20... 

 

Please mark my answer as helpful/correct if it helps you.

Regards,

Namrata