How to add reminders for an incident

Renu4
Tera Contributor

‎01-22-2023 10:24 PM

Hello Everyone,

I am looking for some help with adding reminders to an incident.

I congifured the related list and added the reminder into the list.When the time triggers and an email notification has been sent i just get an email with link to the incident but does nothing its just a blank screen i see.

Can somebody help.

If i click on the link it has to take me to the incident.

 

Thanks & Regards,

Renu.

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Community Alums
Not applicable

‎01-22-2023 10:31 PM

Hi @Renu4 ,

 Refer to this Discussion ; https://www.servicenow.com/community/itsm-forum/create-new-reminder-within-an-incident-permissions/m...

 

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