Difference between the Assignment and Matching Rule?

[AnkitT]

Hello Community,

I want to know about the difference between the assignment & matching rules in ServiceNow.

[Abhishek_Thakur · Accepted solution]

Hello @AnkitT ,

You can refer the below link

Assignment Rules VS Matching Rules - ServiceNow Community

Please accept the solution and give thumbs up.

[Abhishek_Thakur · Accepted solution]

If you still need any help, you can DM me.

[Abhishek_Thakur · Accepted solution]

Hello @AnkitT ,

You can refer the below link

Assignment Rules VS Matching Rules - ServiceNow Community

Please accept the solution and give thumbs up.

[Abhishek_Thakur · Accepted solution]

If you still need any help, you can DM me.

[Sandeep Rajput · Accepted solution]

@AnkitT Please refer to this thread https://www.servicenow.com/community/developer-forum/assignment-rules-vs-matching-rules/m-p/2747816 to know the difference.

Hope this helps;